FAQ
Straight answers.
If it isn't answered here, ask us directly — the access request form goes to a person, not a queue.
Will you send from our company domain?
Never. Cold outreach runs exclusively on dedicated sending domains we build for you. Your primary domain — the one your customers, investors, and inboxes know — carries zero outreach risk. That separation is not optional; it is how the platform is built.
How long until we see results?
New sending infrastructure needs a minimum of two weeks of warmup before real outreach volume — that is a property of how mailbox providers trust senders, and we refuse to fake it. List building, research, and campaign planning happen in parallel during that window, so conversations typically begin in weeks three to four, and compound from there.
Why is there a three-month minimum?
Because that is the honest window for cold outbound to prove itself: two weeks of foundation, then sending volume that ramps with earned reputation, then a pipeline that compounds. A shorter engagement would sell you the most expensive weeks and none of the payoff.
What do you need from us?
One kickoff meeting and a responsive answer when we ask something about your business. You approve campaign plans before launch and take the meetings that result. Everything else — infrastructure, lists, writing, sending, replying, qualifying — is ours.
Do you write with AI? Who checks it?
Campaigns are drafted by AI that is grounded in a structured knowledge base about your company — it cannot invent claims about you. Every plan then passes an independent quality review and mandatory human approval before launch. Replies that need judgment go to a person, always.
How are leads delivered to us?
Through your client dashboard. A delivered lead is a complete handoff: contact details, the full conversation thread, a qualification summary, and any meetings already booked. From that moment the relationship is yours — we never contact a transferred lead again.
Can you run campaigns in Arabic?
Yes — natively, not through translation. Sequences run in English, Arabic, or mixed campaigns with per-prospect language resolution, and replies are always answered in the prospect’s language. The platform was built for GCC and international markets from day one.
How do you handle unsubscribes and compliance?
Every send carries one-click unsubscribe headers. Opt-outs are honored instantly and permanently — our suppression lists never resurrect an address, even across re-imports. Sending paces itself within mailbox-provider bulk-sender rules, and prospect data is limited to business contact information.
What happens to our data if we leave?
Your tenant enters a 90-day retention window — fully recoverable if you come back. After that, everything client-specific is permanently deleted: conversations, leads, knowledge, mailbox credentials. Deletion requires explicit human confirmation and is logged step by step.
What does it cost?
A flat monthly subscription set for your engagement — covering infrastructure, operations, and delivery. No per-lead fees, no surprise usage bills. Pricing is quoted after we understand your market and targets; request access and we’ll put a number on it.
Can we watch the campaigns run?
Your dashboard shows what matters to the business: campaign progress and health, strong and qualified leads, leads delivered, and meetings booked. The operational machinery — sending schedules, mailbox management, internal tooling — is our responsibility, and deliberately not your workload.
Something else on your mind? Ask us directly.
